Frequently Asked Questions (FAQ) – Vehicle Transport
At John 3:16 Transports, we want to make your car shipping experience as smooth as possible. Below are the most common questions we receive from customers about our auto transport services.
1. How does auto transport work?
Auto transport involves picking up your vehicle, securely loading it onto a car carrier, and delivering it to your chosen destination. We offer both open and enclosed transport with real-time tracking.
2. How much does it cost to ship a car?
The cost of car shipping depends on several factors, including:
- Distance (longer routes cost more)
- Vehicle size & weight (larger vehicles may cost more)
- Transport type (open vs. enclosed)
- Pickup & delivery locations (remote areas may have higher costs)
- Seasonality (prices fluctuate based on demand) Get a free quote today to find out your exact price.
3. What is the difference between open and enclosed transport?
- Open Transport: The most common and affordable method. Vehicles are shipped on an open trailer.
- Enclosed Transport: A premium option for high-value, classic, or exotic cars, providing extra protection from weather and road debris.
4. How long does vehicle shipping take?
Shipping times vary based on distance and route. Here’s an estimate:
- Short distances (0-500 miles): 1-3 days
- Medium distances (500-1500 miles): 3-7 days
- Long distances (1500+ miles): 7-14 days Expedited shipping options are available if you need faster delivery.
5. Is my vehicle insured during transport?
Yes! All shipments are covered by carrier insurance. In the rare event of damage, a claims process is in place to assist you.
6. Do I need to be present at pickup and delivery?
Yes, or you can designate someone to sign on your behalf. The carrier will conduct a pre-transport inspection and provide a Bill of Lading, which must be signed at pickup and delivery.
7. Can I track my shipment?
Absolutely! We offer real-time tracking updates, allowing you to monitor your vehicle’s journey until it reaches its destination.
8. What do I need to do to prepare my vehicle for shipping?
- Remove personal belongings
- Disable alarms
- Keep fuel level at 1/4 tank or less
- Check tire pressure and battery
- Take photos for documentation
9. What payment methods do you accept?
We accept credit cards, bank transfers, and certified checks. Some carriers may also accept cash on delivery.
10. Can I transport an inoperable vehicle?
Yes! We offer non-running vehicle transport, but additional fees may apply since special equipment is required for loading and unloading.
11. Do you offer military PCS vehicle shipping?
Yes, we provide Military PCS Car Shipping for active duty members and their families, offering discounts and flexible scheduling options.
12. What happens if my car is delayed?
While we strive for on-time delivery, unexpected delays can occur due to weather, traffic, or mechanical issues. We will keep you updated throughout the process.
13. Can I place personal items in my car during transport?
Most carriers do not allow personal items inside the vehicle due to DOT regulations. If allowed, items must be under 100 lbs and placed in the trunk.
14. How do I get a quote for car shipping?
It’s simple! Get a free instant quote online or call us at [Your Contact Number] for assistance.
Contact Us for More Questions
Still have questions? Contact John 3:16 Transports today for expert assistance and stress-free auto shipping.
