How to Handle Delays in Car Transport

How to Handle Delays in Car Transport

Publication comment:

Car shipping delays can be frustrating, especially when you’re relying on a specific delivery date. While most auto transport companies aim for timely deliveries, unexpected issues like weather, mechanical problems, or traffic can cause delays.

In this guide, we’ll explain why car transport delays happen, how to handle them, and what you can do to minimize the chances of a late delivery.


🚚 1. Why Do Car Shipping Delays Happen?

john 316 transport banner quote

Auto transport companies provide estimated delivery dates, but several factors can cause delays.

Common Causes of Car Transport Delays:

🌧️ Weather Conditions – Storms, snow, or hurricanes can slow down transport.
🛣️ Traffic & Road Closures – Accidents, construction, or detours can add travel time.
🔧 Mechanical Issues – Truck breakdowns require repairs or replacements.
📅 Driver Availability – Carriers may have scheduling conflicts or delays from other shipments.
Terminal Delays – If using terminal-to-terminal shipping, backlog issues can cause delays.

💡 Tip: Ask your carrier if they offer tracking options to monitor your vehicle’s location.


2. How Long Do Car Shipping Delays Last?

The length of a delay depends on the reason.

Cause of DelayPossible Extra Time
Bad Weather (Storms, Snow)1 – 5 days
Heavy Traffic or Road Closures1 – 3 days
Mechanical Issues1 – 7 days
Overbooked Carriers2 – 5 days
Terminal Storage Delays3 – 10 days

💡 Tip: Winter months and hurricane season often have more delays due to weather-related issues.


📞 3. What to Do If Your Car Transport Is Delayed

Step 1: Contact the Auto Transport Company

✅ Ask for an updated estimated delivery date.
✅ Request details on why the delay is happening.
✅ If possible, get a tracking update.

Step 2: Review Your Transport Agreement

✅ Check if the company guarantees delivery dates.
✅ Look for a delay compensation policy.
✅ Understand your cancellation or refund options.

Step 3: Consider Alternative Solutions

✅ If the delay is too long, ask about expedited shipping (extra cost).
✅ If using terminal shipping, consider switching to door-to-door for faster delivery.

💡 Tip: Most transport companies provide regular updates, but you may need to follow up.


🛡️ 4. Can You Get a Refund for a Car Shipping Delay?

Refund policies depend on the transport contract and whether the company guarantees delivery dates.

When You May Be Eligible for a Refund:

✔ If you paid for expedited shipping, but delivery is significantly late.
✔ If the carrier fails to pick up the vehicle within the agreed time frame.
✔ If the delay exceeds 10+ days without valid reasons.

When You Likely Won’t Get a Refund:

❌ If the delay is due to weather or unforeseen events.
❌ If the company provided an estimated (not guaranteed) delivery date.
❌ If you booked terminal-to-terminal shipping, which often has longer wait times.

💡 Tip: If you paid by credit card, check if your card offers purchase protection for delays.


🚀 5. How to Minimize the Risk of Car Shipping Delays

While some delays are unavoidable, you can take steps to reduce the chances of a late delivery.

Best Practices to Avoid Delays:

Book Early – Last-minute bookings often lead to scheduling issues.
Choose Door-to-Door Shipping – Faster than terminal-to-terminal transport.
Ask About the Carriers Route – Confirm estimated transit times.
Avoid Peak Seasons – Summer and winter holidays have higher demand and delays.
Consider Expedited Shipping – Costs more but ensures faster delivery.

💡 Tip: Booking at least 2–4 weeks in advance improves your chances of on-time delivery.


📦 6. What If You Need Your Car Urgently?

If your car is delayed but you need it immediately, consider these options:

🚗 Rental Car: If the delay is more than a few days, renting a car may be an option.
🚛 Expedited or Air Shipping: Some companies offer faster transport options for an additional fee.
📍 Pickup from a Terminal: If the truck is delayed near a terminal, you might be able to pick it up yourself.

💡 Tip: Some transport companies offer rental car reimbursement if delays exceed a certain timeframe.


🔍 7. What to Do When Your Car Finally Arrives

When your vehicle arrives after a delay, inspect it carefully before signing the Bill of Lading.

Post-Delivery Checklist:

Check for Damage – Look for new scratches, dents, or mechanical issues.
Compare with Pre-Shipment Photos – Ensure everything is as expected.
Test the Car – Start the engine, check lights, and test the brakes.
Note Any Issues on the Bill of Lading – Required for insurance claims.

💡 Tip: If your car was delayed at a terminal, confirm that it wasn’t stored in poor conditions.


📌 8. What If Your Car Is Delayed Beyond the Expected Time?

If the delay exceeds two weeks, consider filing a formal complaint:

Contact the Transport Company’s Customer Service – Request an update or compensation.
Check FMCSA Regulations – If the carrier violates federal transport rules, file a complaint with the FMCSA.
Leave a Public Review – If the company refuses to respond, reviews on BBB or Trustpilot can help get their attention.

💡 Tip: If your car is missing or untraceable, report it to law enforcement and the FMCSA immediately.


🌟 Conclusion: Be Prepared for Delays and Know How to Handle Them

Car shipping delays can happen, but knowing how to communicate with the carrier, check refund policies, and plan for alternatives can make the situation easier.

To recap:
Check with the transport company for an updated ETA.
Review your contract to see if refunds or compensation apply.
Consider alternative solutions like expedited shipping or a rental car.
Inspect your car upon arrival and report any issues.

By staying informed and proactive, you can handle unexpected delays with minimal stress.

Facebook
Twitter
LinkedIn
Email

Leave a Reply

Your email address will not be published. Required fields are marked *