Receiving your car after shipping can be exciting, but it’s important to follow the right steps to ensure everything goes smoothly. Proper preparation and a thorough inspection upon delivery can prevent future disputes and ensure your vehicle arrives in perfect condition.

In this guide, we’ll explain what to expect when your car arrives and how to handle the delivery process like a pro.

🚚 1. How Will You Be Notified About Delivery?

Most auto transport companies will contact you 24 to 48 hours before delivery. You’ll typically receive:
✅ A phone call from the driver confirming the delivery date and time.
✅ A text message or email with the estimated arrival window.
✅ Tracking updates if the company offers GPS tracking.

💡 Tip: Keep your phone handy to avoid missed calls from the carrier.

📍 2. Where Will Your Car Be Delivered?

Delivery location depends on the transport method you chose:

Door-to-Door Delivery:

• The carrier delivers your car to your specified address.
• If the street is too narrow or restricted, the driver may arrange a nearby meeting point.

Terminal-to-Terminal Delivery:

• Your car will be available for pickup at a designated terminal.
• Most terminals are near major highways, cities, or ports.

💡 Tip: For door-to-door delivery, clear your driveway or parking space in advance.

📝 3. What to Do During Vehicle Inspection

Before signing the Bill of Lading (BOL), thoroughly inspect your car for any damage.

Car Delivery Inspection Checklist:

✅ Exterior: Check for scratches, dents, paint chips, and cracked lights.
✅ Interior: Ensure seats, dashboard, and electronics are intact.
✅ Tires: Look for proper inflation and any damage.
✅ Odometer Reading: Verify mileage to ensure no unauthorized driving.
✅ Undercarriage: Look for leaks or unusual damage.

💡 Tip: Use a smartphone with a timestamp to photograph the car’s condition.

📄 4. How to Handle Damage Upon Delivery

If you notice any damage during inspection:

1. Document the Damage: Take clear photos from multiple angles.
2. Note It on the Bill of Lading: Write detailed descriptions of the damage.
3. Don’t Sign Until It’s Documented: Signing without noting damage waives your claim rights.
4. Contact the Carrier: Inform the company immediately and request claim forms.

💡 Tip: Most companies require claims to be filed within 7 to 14 days.

🔑 5. What Documents Will You Need?

To complete the car delivery process, you’ll need:
✅ Bill of Lading: The official shipping contract and condition report.
✅ Driver’s License: To verify your identity during delivery.
✅ Proof of Ownership: Vehicle registration or title, if requested.

💡 Tip: Keep a copy of the signed BOL for your records.

💰 6. When and How to Make Final Payment

If you haven’t prepaid the full amount, you’ll need to settle the remaining balance:

• Cash on Delivery (COD): Most common for direct carriers.
• Credit Card: Available with some companies.
• Certified Check: Required by certain carriers.

💡 Tip: Verify the payment method with the carrier before delivery day.

⏰ 7. What If There’s a Delay in Delivery?

Carriers aim to meet the estimated delivery window, but delays can happen due to weather, traffic, or mechanical issues.

What to Do If Your Car Is Late:

1. Contact the Carrier: Request an updated ETA.
2. Check Tracking: Use GPS tracking or ask for status updates.
3. Review the Contract: Look for any guaranteed delivery terms.

💡 Tip: Reliable companies communicate delays without prompting.

🛠️ 8. How to Prepare for Car Arrival

To ensure a smooth handoff:
✅ Clear Parking Space: Make room for the carrier to unload the car.
✅ Inspect the Car in Daylight: Easier to spot damage during the day.
✅ Have ID and Payment Ready: Avoid delivery delays.
✅ Test Drive the Car: Ensure everything works properly after unloading.

💡 Tip: If you can’t be present, arrange for a trusted representative to inspect and sign.

🌟 9. What Happens After Delivery?

Once you confirm the car’s condition and sign the Bill of Lading:
✅ The driver will hand over the keys.
✅ You’ll receive final shipping paperwork.
✅ The carrier will close the transport order.

💡 Tip: Store all documents, including the BOL and photos, for future reference.

🚀 10. How to Ensure a Smooth Car Delivery Experience

1. Stay Available: Keep your phone on for carrier updates.
2. Inspect Thoroughly: Don’t rush the inspection process.
3. Document Everything: Photos and notes can protect you during claims.
4. Know Your Rights: Understand the terms outlined in the Bill of Lading.
5. Communicate: Stay in touch with the carrier for updates.

💡 Tip: Booking door-to-door delivery reduces the risk of terminal-related delays.

🛡️ Conclusion: What to Expect During Car Delivery

Receiving your car after shipping doesn’t have to be stressful. By preparing for the delivery, inspecting the vehicle thoroughly, and understanding the paperwork, you can ensure a smooth, hassle-free experience.

To recap:
✅ Expect a 24 to 48-hour delivery notice.
✅ Inspect the car and note damage before signing.
✅ Document everything with photos and the Bill of Lading.
✅ Settle final payment if required.

With proper preparation, your car will arrive safely and ready to hit the road.